Terms and Conditions
Privacy Policy
Thank you for visiting our website. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you access our website and use our services. By using our website, you agree to the terms of this policy and any related terms and conditions.
1. Personal Information We Collect
We collect personal information such as your name, address, phone number, and other identifying information when you make an inquiry, booking, or use our services. This information is used only for the purpose for which it is provided, and we will not share it with third parties without your consent unless required by law.
2. Use of Personal Information
Your personal information is used to:
- Process and confirm bookings.
- Communicate with you regarding your reservations and any updates.
- Provide customer support and respond to inquiries.
- Improve our services and website functionality.
3. Payments
To make a reservation, you may be required to make an advance payment to confirm your booking. Payment methods available on our website include:
- Net Banking, Master/Visa Debit or Credit Cards: For domestic and international customers.
- Foreign Payments: Foreign nationals can also make payments via currency notes, traveler’s cheques, or Master/Visa American Express Credit Cards.
In case of credit card payments, any applicable bank charges will be added to the total amount due.
During the peak season, such as Christmas, New Year, and festivals, full payment may be required in advance to secure hotel and resort bookings.
4. Cancellation Policy
If you need to cancel or modify your booking, please notify us in writing. The following cancellation charges apply based on when we receive your cancellation notice:
- 30 days prior to arrival: 10% of the tour cost.
- 15 to 29 days prior to arrival: 30% of the tour cost.
- 7 to 14 days prior to arrival: 40% of the tour cost.
- 2 to 6 days prior to arrival: 50% of the tour cost.
- Less than 48 hours or no show: No refund.
Please note that Jeep Safari & Canter Safari bookings are non-refundable. If cancellations occur during peak seasons (e.g., Holi, Diwali, Christmas, New Year), separate cancellation policies may apply.
5. Liabilities and Limitations
After finalizing the tour/service cost, if there are any changes in permit fees, taxes, fuel costs, or guide charges imposed by the Government of India, you may be required to pay the difference.
We are not responsible for delays or cancellations caused by technical errors or unavailability of seats for safaris. If your safari is not booked for any reason, we will refund the full amount to your bank account.
6. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this page periodically.
For any questions regarding our Privacy Policy or how we handle your personal data, please feel free to contact us.
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This policy ensures that your personal information is handled securely and in compliance with applicable privacy laws, and it aims to offer transparency in how your data is collected and used.